I have to say something that is becoming clear to me. I have been trying to deny it but it is now a
pattern that only a fool would rationalize and disagree with. Used car dealers are going extinct. I bet you 15 guys per week, in idle
conversation, tell me they are struggling
or are in real trouble. But think about
it. The dealer management systems that
have become pervasive, which dictate selling illogical merch retail for low
profit, fast turn, as opposed to stocking brand specific merch that grosses way
better and results in better dealer/ customer experience as well, has cut way
down on wholesale/auction selection.
This in conjunction with the cost of acquisition and sci-fi auction
associated finance cost has overwhelmed some of the best used car dealers in
the country. I’m talking about generational
businesses that are/were not share-croppers. It is not healthy for the industry
in general and will bite the new cart franchise dealers in the ass in the long
range. A well rounded diet is fundamental
to good health. When you get fanatical
on a specific binge, goofy things start happening and it is easy to rationalize
the symptoms with sunglasses that
disguise the core reality. Used car
dealers are totally invested in what they do.
They are the epitome of skin in the game entrepreneurs. Maybe not the most sophisticated group in the
world, but knowledgeable hard working, free spirited knuckleheads.
Fees, new management systems that fundamentally divert
inventory away from remarketing channels, inaccurate/ bad vehicle history
reports that the consumer believes even when they are wrong, government regulation, and usury finance rates
(dealers are actually charged as much as a buy-here-pay-here customer with a
420 empirical score), and you have a formula for lowering the common denominator
of the car business. Basically putting good guys out of
business.
Without question this is a disaster for auctions. Without us as their backbone is a wet
noodle. We buy and sell with balls,
brains and make things happen. The
formula driven buyer is none-emotional, with very little car skills (and if he
does have them is not allowed to use them), and their lot looks like a Hertz
rental return depot. When you take
emotion out of what we do you might as well be in the septic tank
business. Buy and sell 800 gallon or
2,200 gallon septic tanks. Not much exciting
going on there.
There is no moral to this melancholy story, just an
observation from a nut that loves what we do.
Saturday mornings, after selling 700 units for the week and thinking
about what happened, who it happened with, and why it is the way it is, causes
these thoughts to pop up. If I have any
conclusion to the past few days on the block it would be the result of what’s
written above, fewer guys, fewer real players, no emotion in the
market, in general, absolute slop at the sale and because dealers buy two cars
on static sites their desire to jump in and do business is as strong as wet toilet
paper. We are like the Pony Express riders, a diminishing breed with great stories to tell and a wealth of knowledge, but a vanishing breed.